Job Description

Housekeeper

Job Purpose: To maintain cleanliness of all spaces within the hotel.

Job Responsibilities:

• Oversee all housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet Hampton Inn and Hilton brand cleanliness standards.
• Supervise, train, and schedule housekeeping and laundry staff.
• Inspect guest rooms and public spaces to ensure quality, cleanliness, and brand compliance.
• Ensure rooms are cleaned and ready for guest arrivals on time.
• Manage inventory of linens, towels, guest supplies, and cleaning chemicals.
• Coordinate with the Front Desk and Maintenance departments to prioritize room availability and address maintenance issues.
• Respond promptly and professionally to guest requests and housekeeping-related concerns.
• Prepare daily reports, room status updates, and inventory records.
• Ensure lost-and-found procedures are followed according to hotel policy.
• Foster a positive work environment while delivering exceptional guest satisfaction consistent with Hampton Inn's hospitality standards.

Job Skills:

• Ability to carry out specific oral or written instructions, frequently following a simple routine.
• Ability to perform repetitive actions consistently.
• Lead housekeeping and laundry teams
• Maintain quality and cleanliness standards
• Manage inventory, labor, and budgets
• Train and develop staff

Job Qualifications:

2+ years housekeeping leadership experience

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