Job Description

Job Description

Job Description

Job Summary:

The Independent Contractor Community-Based Doula provides culturally competent, compassionate, and comprehensive support to expectant and postpartum families through direct doula services and community outreach initiatives. This role involves managing a caseload of clients referred by clinics, offering prenatal, labor, and postpartum support, and engaging in community-based outreach to promote maternal health and doula services.

Key Responsibilities:

Client Support:

• Provide prenatal, labor, and postpartum doula services, including emotional support, educational guidance, and physical assistance.

• Conduct initial assessments, create individualized care plans, and facilitate regular client check-ins.

• Offer continuous labor support, assist with birth planning, and provide postpartum care.

• Ensure culturally appropriate care tailored to the diverse needs of clients.

Case Management:

• Manage a caseload of at least 2 clients per month, ensuring timely follow-ups and consistent support.

• Coordinate care with clinics and healthcare providers to address client needs and promote continuity of care.

• Maintain accurate and confidential client records in compliance with organizational and legal standards.

Administrative Duties:

• Schedule and conduct client meetings, including prenatal visits, labor support, and postpartum follow-ups.

• Communicate effectively with clients via phone, email, and in-person meetings.

• Attend client appointments (virtual or in-person) and provide support during labor and delivery.

• Submit timely and detailed reports, including client progress and outreach activities.

Community Outreach:

• Actively engage in community events and initiatives to raise awareness about maternal health and the organization's services.

• Collaborate with community partners to enhance service delivery and build relationships with key stakeholders.

Qualifications:

• Training/Certification as a Doula from a recognized program is required.

• At least 1-2 years of experience in community-based doula services or relevant nonprofit work preferred.

• Strong interpersonal, organizational, and communication skills.

• Ability to manage multiple clients and maintain meticulous records.

• Proficiency in community outreach and engagement strategies.

• Cultural competency and language skills (bilingual in [specify language, if needed] preferred).

• Ability to work independently and collaboratively as part of a team.

Additional Requirements:

• Schedule: Flexible availability, including nights, weekends, and on-call hours, to meet client needs.

• Travel: Must have reliable transportation for attending client appointments and community events. Mileage reimbursement provided.

• Physical Requirements: Ability to stand, move, and provide physical support to clients during labor. Accommodations available upon request.

• Tools and Resources: MAAME will supply the EHR system; Contractor will be required to have a laptop, and care 

• Insurance: Professional liability insurance is required.

Contractor Expectations:

• Adhere to all organizational policies, procedures, and ethical standards.

• Participate in periodic training and professional development opportunities.

• Meet key performance indicators (KPIs), such as birth outcome data, positive client satisfaction scores, timely report submissions, and active community outreach participation.

• Maintain compliance with legal, safety, and confidentiality standards.

MAAME, Inc. is seeking compassionate and culturally competent Community-Based Doulas (CBD) committed to intersectionality, birth, and reproductive justice, and addressing social determinants of health.

Company Description

MAAME, Inc. is seeking compassionate and culturally competent Community-Based Doulas (CBD) committed to intersectionality, birth, and reproductive justice, and addressing social determinants of health.

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