Job Description

Future Opening: Non-Emergency Medical Transportation Driver Replies within 24 hours 401(k) 401(k) matching Free uniforms Join our team as a Non-Emergency Medical Transportation (NEMT) Driver or Assistant, where you will play a vital role in providing safe, reliable, and compassionate transportation services to individuals requiring medical assistance. This position offers the opportunity to make a meaningful difference in patients lives by ensuring timely and comfortable journeys to medical appointments, dialysis appointments, family outings, and other essential destinations. As a key member of our transportation network, you will demonstrate excellent driving skills, exceptional customer service, and a commitment to safety and professionalism. Duties Safely operate transit van to transport clients to scheduled appointments. Assist passengers with boarding and exiting vehicles, providing support for those with mobility challenges or special needs. Ensure vehicles are maintained in excellent condition through routine inspections. Communicate clearly with dispatchers, clients, and healthcare facilities to confirm schedules and address any delays or issues promptly. Adhere strictly to traffic laws, safety regulations, and company policies to ensure passenger safety at all times. Handle heavy lifting when necessary for loading or unloading patients from gurneys/wheelchairs upwards to 500lb while maintaining proper safety protocols. Properly and frequent sanitization and use of appropriate PPE. Maintain accurate records of trips, mileage logs, and vehicle inspections. Qualifications NEMT experience preferred but willing to train. Applicants must have a valid and clean California driver's License. Pass a Criminal Background Screening and Sex Offender Registry Search at time of hire and annually thereafter. Pass a Motor Vehicle Records check at time of hire and continuously during employment. Pass a 10-panel Drug Screening at time of hire and continuously during employment. CPR/First Aid or BLS. CTAA PASS & PASS Wheelchair securement. NSC Defensive Driving Training. Willingness to travel. Able to use and follow GPS navigation systems such as Google/ Apple Maps. Strong communication skills to interact effectively with passengers, healthcare providers, and team members. Ability to perform heavy lifting safely when assisting passengers or handling equipment. Commitment to customer service excellence with a friendly and compassionate attitude and professional demeanor. A cellphone able to perform all functions of the job such as communication with dispatch and using the Bambi Driver App. *Our vehicle is a full-size van — about 10 ft tall, longer wheelbase than a typical car or SUV. Are you comfortable driving and experienced in operating a vehicle of this size? * Do you have prior NEMT/EMT experience? * This is an on-call position — you may be contacted throughout the day for trips rather than working a fixed shift. Are you able to be available and responsive during on-call hours? * Work days vary widely — some days could be 12 hours, others could be zero. Weekly average runs 30-40+ hours. Are you comfortable with this? * Your current patients appointment is running longer than expected, you suspect you may be late for your next pickup/appointment. How do you handle this? * GPS sends you to a location that clearly does not match the drop off location for the patient. What do you do? * A patient refuses to go to the facility once you arrive to pick them up. How do you respond? * A patient/ patient's family is upset because of hospital/facility staff, they are verbally hostile/aggressive towards you during the trip. How do you de-escalate? * Referral code from a current employee If no code provided, add their name instead. #J-18808-Ljbffr SAFE PASSAGE MOBILITY LLC

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