Job Description

Healthcare Interpreter

Coordinates and delivers both interpretation (oral) and translation (written) services for individuals with limited English proficiency across all Intermountain Health facilities and virtual services.

This position is a 24 hours per week. The work schedule is Saturday and Sunday, 6PM - 6:30AM (night shift). This position is eligible for shift differentials up to 25% for working this shift.

Essential Functions:

• Interpret medical and general information with the highest degree of accuracy and completeness in consecutive, simultaneous and sight translation modes for patients, families, and Intermountain Health staff, using appropriate communication methods according to the individual's developmental age and mental condition.
• Interpret complex medical information, demonstrating expert knowledge of medical terminology and the healthcare system.
• Acts as a cultural mediator, demonstrating cultural sensitivity and superior intercultural communication skills. Renders unbiased interpretation to ensure accurate exchange of information in the proper cultural context.
• Adheres to the National Code of Ethics and Standards of Practice for Healthcare Interpreters, demonstrating knowledge of HIPAA, Title VI of the Civil Rights Act, Title III of the Americans with Disabilities Act, and Section 1557 of the Patient Protection and Affordable Care Act.
• Manages time productively, displaying a proactive approach to the job. Responds to requests in a timely manner and provides staff with an estimated time of arrival for interpretation assignments. Refers staff to phone or video interpretation per guidelines.
• Use computer, software, and electronic tools for research, data entry and other communication purposes within the work environment. Maintains accurate and complete records of all interpretation events. Ensures data across multiple platforms or sources is consistent and accurate.
• Translates written material into one of more languages, ensuring meaning, context, and localization are maintained. Completes assignments in a timely manner and with a high degree of accuracy.

Skills:

• Professional ethics and communication
• Basic computer and data entry skills
• Collaboration/Teamwork
• Time Management
• Critical thinking
• Situational awareness
• Medical Terminology
• Cultural Communications
• Medical Knowledge
• Language Interpretation and Translation

Posting Specifics:

• Pay Range: $22.98 - $35.00. Pay is determined based on direct professional interpreting experience.
• Benefits Eligible: Yes
• Shift Details: Part Time - 24 hours per week. The work schedule is Saturday and Sunday, 6PM - 6:30AM.
• Location: Intermountain Health Primary Children's Hospital - SLC Campus

Required Qualifications:

• Successful completion of a pre-hire skills assessment.
• Excellent oral and written command of both source and target language(s) as to obtain a "Professional Proficiency" or Level 3 in the ILR scale (or equivalent as approved by Manager), including specialized healthcare terminology.
• Performs consecutive, simultaneous and Sight Translation with a high degree of accuracy in both languages.
• Demonstrated ability to work effectively in a fast paced, high-pressure environment.
• Demonstrated ability to prioritize and multi-task.
• Demonstrated interpersonal verbal and written communication skills to function as part of a team and the flexibility and good judgement to work independently.
• Certificate of completion from a 40-hr Professional Medical Interpreter course

Preferred Qualifications:

• Two years of experience working as an interpreter in healthcare settings.
• Bachelor's Degree in Interpretation or Translation, Languages or Communications.
• National Certification as a Healthcare or Medical Interpreter from either CCHI or NBCMI; In Utah: State Certified Medical Language Interpreter License by DOPL.
• Completion of a college-level medical terminology course.
• Knowledge of EPIC.

Physical Requirements:

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Primary Childrens Hospital

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

24

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$22.98 - $35.00

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