Job Description
About this Position Posting Detail Information
Position Number SE1044
Position Title Student Success Coach
Job Type Staff
FT/PT Full-Time
Employee Class Description Staff exempt
General Position Description Responsible for providing personalized holistic student support and coaching. The Student Success Coach provides learning opportunities as well as creates conditions that lead to the achievement of students' academic and career goals. The Student Success Coach will also monitor student persistence and progression towards graduation utilizing appropriate advising technology. Ensures compliance with degree program requirements and college policy as well as with federal, and state regulations.
Flexible Work Arrangement Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely.
Grade 2027
Exemption Status Exempt
Posting Number S4089P
Location(s) Kissimmee, FL 34744 - Osceola Campus
Proposed Work Schedule (Please note hours subject to change based on business needs) Monday through Thursday from 8am to 6pm.
Friday from 8am to 5pm.
Work schedule for the employee may vary based on department needs.
Number of Vacancies 1
Posting Start Date 09/02/2026
Posting End Date 09/16/2026
Open Until Filled No
Quicklink for Posting Posting Detail Information
Temporary Position (Temp or Grant Funded) Details Salary Range $44,389 - 49,928
Essential Job Functions
Description of Job Function - Provides students with personalized holistic student support and coaching. Guides and recommends Valencia resources, such as academic, non-academic, and community resources, to support academic progression and career success.
- Serves as the point of contact to assigned cohorts and supports students as they navigate college policies and procedures and other institutional resources.
- Uses technology to leverage a cohort-based coaching model and support students seeking guidance and support; maintains, tracks, and reports on student outreach, engagement, and established outcomes.
- Supports students in developing an educational plan by evaluating college placement test results, degree audits, and transfer credits to guide students with course selections. Provides strategies to help students with identifying educational and career goals as well as selecting a degree pathway.
- Provides holistic coaching through a variety of service delivery modes (e.g., group coaching, one-on-one coaching, online coaching, etc.) in response to student needs, enrollment trends, and changing campus environments.
- Manages and analyzes caseload data to monitor students' academic progress. Disseminates information accurately and concisely as required, keeping detailed records, and providing appropriate referrals based on students' needs.
- Collaborates with the coaching leadership team to develop and implement proactive strategies aimed at improving the student experience and supporting the college's student persistence and graduation objectives.
- Develops and facilitates educational opportunities (e.g., events, presentations, information sessions, etc.) designed to enhance student learning outcomes and increase student engagement. Participates in the new student onboarding experience.
- Participates in departmental, advisory, and curriculum meetings to stay informed on program developments, career and occupational trends, and updates to college policies and procedures.
- Perform other related duties as assigned.
Job Tags
Full time, Temporary work, Remote work, Monday to Thursday, Flexible hours